Shipping FAQ's

How will my order be shipped?

All orders will be shipped via USPS and will be issued a tracking number once a shipment has been created.

How long until my order ships?

Orders will ship out within a 5 business day window period (Monday - Friday, excluding Saturdays, Sundays, and Holidays) and will ship priority mail. If you need your order sooner than that, please email us at Please note, Francis + Fern is not responsible for uncontrolled shipping delays during busier seasons or Holidays. 

What is your shipping rate?

We charge a flat $8 (non-refundable) shipping rate for all orders.

What if my package is lost?

Once a tracking number has been provided to the customer, Francis + Fern is no longer responsible for lost, stolen, or damaged packages. All issues should be directed to USPS customer service department.